Execute with confidence, best-in-class service, and support.
Our team of battle-tested technologists and solution experts are available when you need us. Our comprehensive training programs are tailored to your goals and supported by ongoing educational webinars, workshops and one-on-one guidance.
Strategic guidance is the difference-maker.
Our Customer Success team is battle-tested — the result of years working alongside the most innovative nonprofits and fundraising consultants. These intimate relationships fuel product innovations and evolve our playbook of best practices.
Next level insights: you won't believe the power
We actively monitor, in real-time, all our new/existing customers’ health signals, accounts’ hierarchies, application usage, availability, resource spikes and potential errors to ensure that all of our customers are happy.
"From our first meeting to present, every request or concern that I made has been addressed, promptly and satisfactorily. We get the full benefits of a very responsive support team and a platform that pretty much runs itself. Our down time since signing on with Micharity has been a thing of the past! Couldn’t be more pleased with our fundraising platform"