Frequently Asked Questions About MICHARITY

MICHARITY is an online fundraising tool to collect donations, engage donors and supporters; over multiple channels from a single unified platform. We do that by serving both donors and charities.

For charities, we provide open access to our affordable, secure online fundraising platform to raise funds and engaging with donors as well as rewarding them. 

For donors, we offer a one-stop shop for discovering, donating, or fundraising online for any registered charity. We process donations made using our site, disburse the funds to the charities and provide instant or anytime access tax receipts directly to you.

For charities, we offer simple ways to connect with supporters and to collect donations online.

  • Collect donations  through our safe and secure site: single donations and regular monthly donations
  • Customizable donation forms give you branding flexibility allowing donors to see your organization’s logo and look from start to finish
  • Set-up electronic fund transfers and receive donations in 24hrs, directly in your bank account
  • Set up your free charity profile page to help people understand your organization and its mission
  • Easily track campaign progress with our comprehensive view of campaign's metrics.
  • Visibility to high priority donor metrics and reports. Donor lifetime value, attrition rate, gains/losses and transaction frequency. Get transactional reports, Email Marketing and SMS campaign list
  • Our donor’s insights reports can help non-profits spark innovation, uncover the most promising sources of intelligences to develop or maintain successful campaigns.
  • Create Email and SMS campaigns  

For people who want to support the charities that matter to them, we offer simple ways to donate and to fundraise

  • Go online or download our apps and donate to the charities of your choice and receive your charitable tax receipt instantly
  • Set up a schedule of monthly donations.* You’ll help the organizations you like with a regular source of support while you spread your giving over time
  • Prefer to give privately or without follow-up from the charity? Simply choose our option to donate anonymously.
  • Save a list of your favourite charities* to make giving to them even easier.
  • Access to donation history and keep all of your charitable receipts in one convenient place* for when tax time comes around
     

Absolutely. We work hard to keep all of your information safe and secure.

  • MICHARITY complies with the Payment Card Industry Data Security Standards (PCI DSS). That means we spend a lot of our time and resources on updating the security of our payment processes. As part of that compliance, we don’t actually store your credit card information on our servers, but can recall your encrypted information in order to save you time when you donate
  • We protect your other information, too. We’ll never share your personal information with any charity unless you ask us to, and even then only if that charity has signed our privacy agreement
  • If you’d like a more detailed explanation, please take a look at our  PRIVACY POLICY & TERMS & CONDITONS
     

No, we welcome all fundraising activities from a variety of groups, individuals, causes and many non-charitable status organizations

Like all online transactions, online charitable gifts are subject to transaction processing fees from banks, credit card companies and/or supporting brokerage firm. 

  • Getting started with MICHARITY is free with no setup fees, and no commitment
  • Our online transaction rates start at 2.8% +$0.30 per donation with automatic rate decreases with higher volume all the way to 1.89% +$0.30 per transaction
  • If your organization is only looking to collect donations online and on mobile than our STARTER plan is jam packed with all the features and more to start fundraising.
  • For those organizations looking to acquire, develop, and retain high-value donors more profitably and effectively. We offer services that will turn everyday information into useful and actionable insights that can inform your decision-making. Our Plans include, Donor Management, Membership registrations, Email marketing and SMS campaigns to inform, engage, convert and inspire donors to join you.  Sign up for a low-cost plan designed to deliver a robust fundraising experience.
    VIEW PLANS


We do not charge to:

  • Open or maintain a MICHARITY account 
  • Set-up electronic fund transfers for donations they receive
  • Customize and manage their charity profile and campaigns on www.micharity.com
  • Create custom-branded donation and fundraising page
  • Access real-time donation reporting information

All donations are transferred within 24hrs via direct deposit to the organization's bank account.

Click on the link and fill out the form SIGN UP
If you still have issues with registering email us – support@micharity.com

If you need to reset your password CLICK HERE.  Then enter the email you used to set up your account and click submit.  We’ll send a link to your email where you can go and reset your password.  If you still have issues with logging in then email us at support@micharity.com

Your charity profile, Campaign & Fundraising pages and payment forms have a Facebook & Twitter share links included on the page. Your Donors & Advocates can share on either of those platforms with a simple click of the mouse.

All reports are readily available in your dashboard and at your fingertips. You can setup and automate your reports so they can come directly to your inbox weekly, monthly, quarterly semi-annual or annually.

The marketing automation tools are ONLY available with the monthly plans. 
Login to your dashboard > Click on Tools 
                                 > Email Campaigns 
                                 > SMS Campaigns 
                                 > Event Management
                                 > Donor Insights 
 

No. our platform is cloud based, so you just login and use from any computer with internet service. The other great thing is that we are constantly making improvements to our products, and you will have access to all improvements in real time (and they’re free).

Get in touch today!

We welcome you to contact us for more information about any of our services. We really appreciate you taking the time to get in touch. Please fill in the form below

How to reach us

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545 King Street West Toronto, ON M5V 1M1, Canada

+1 (800) 857-3102

info@micharity.com